Privacy Policy Privacy Terms

This web site (“Website” or “website”) is operated by (“” or “we” or “us.”) This privacy policy covers information collected at this Website.

Personal information provided on the Website, and online credit card transactions, are both transmitted through a secure server using Secure Socket layering (SSL) encryption technology. When the letters “http” in the URL change to “https,” the “s” indicates you are in a secure area employing SSL, such as when you create your online account or login.

You may also rent our products by calling toll-free at 1.888.762.7692. Our business hours are Monday through Friday, 10:00 a.m. to 5:00 p.m. PST.

We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personal information we collect. Our website uses encryption technology, such as Secure Socket Layering to protect personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Privacy Policy
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our Website and take advantage of advances in technology to improve the Website and/or services we offer, this privacy policy likely will change. We encourage you to refer to this privacy policy from time to time so you understand our current privacy policy.

This privacy policy is updated as of November 1, 2009.

Information We Collect
You may browse the Website without providing personally identifying information. However, we may ask you to provide personally identifying information at various times and places on this Website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all areas of the Website or participate in all of its features. For example, we may request and collect the following personally identifying information: your name, address, telephone number, and email address. If you use a credit card we will also include your account number, expiration date, and CVV. If you use our rental service, or participate in our surveys or promotions, we may ask for additional demographic information such as your age, interests or product preferences. From your rentals and other transactions with us we obtain information concerning the specific products or services you rent or use. When you visit this Website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our website design, product development, customer service, and special promotions.

How We Use the Information We Collect
We use the information we collect for various purposes including: to complete your rental transactions; to provide the services you request; to send you offerings by mail or email; to keep you informed on the status of your orders; to identify your product and service preferences so we can notify you of additional products, services and promotions that might be of interest to you; to improve our rental product selection, customer service, and overall experience with

Others With Whom We Share Your Information
Business-to-business service providers to We may also disclose information to outside business-to-business companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information, assist us in distributing emails; assist us with direct marketing and data collection; provide us storage and analysis; provide fraud protection; and other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our business agreements with them. Other companies: We do NOT provide information to outside companies because their products or services may be of interest to you. Business transactions: We may transfer of share a copy of personal information about you in the event that or one of its properties, affiliates, or subsidies goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our website prior to a change of ownership or control of your your personal information, if your personal information is to be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. specifically reserves the right to transfer or share a copy of personally identifying information collected from this website to the buyer of that portion of its business relating to that information. Compliance with the Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights or to protect the rights, property, or safety of visitors of this Website.

Your Choices Regarding Use of the Information We Collect
We provide you with choices regarding our handling of your nonpublic personally identifying information. If you wish to be removed from our direct mail or email marketing lists you can email or call us at 1.888.769.7692 and indicate that you wish to have your name, address, and email removed from our lists. Because our customer lists are often prepared well in advance of an offering, you may continue to receive some offers after you send us a request to remove your information. We appreciate your patience in giving us time to process your request.

Cookies, Web Browsers, and How We Use Them
A “cookie” is a small data file stored by our Web browser on your computer’s hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one pixel image used to pass information from your computer to a website. We use cookies and web beacons to keep track of what you have in your shopping cart, and to remember you when you return to the website, as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to We use this information to improve our site design, product assortments, customer service, and special promotions. You can disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you do so.

Links to Other Websites
While visiting our website you may link to websites operated by our business partners or other third parties. This does not mean that we endorse these websites. We do not make any representation or warranties about any website you may access through this Website. They are independent from us, and we have no control over, or responsibility for, their information or activities. In addition, our privacy policies may differ from those of these other websites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the privacy policy. Make sure you understand any website’s privacy policy before providing any personal information.

Online Account Registration
To rent our products and use our service, you must register and click the “I Agree” to the Membership Agreement. As a member, you only have to enter your shipping address and billing information once; they will be securely stored for your future use. Using your email address and password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to Logout at the conclusion of your session. By logging out your information will still be stored with us but it will not be accessible to anyone else from the public computer.

You will receive promotional emails from us. If you do not wish to receive email from, you can manage your email preferences within your online account, or you can click the email preferences link at the bottom of any email you receive from us and follow the instructions to unsubscribe. Please allow us 3 business days to complete your request as some of our promotions may already be in process prior to your request.

Browser Advisory
PC users should place online orders using Internet Explorer or Firefox. Mac users should place their online orders using Safari or Firefox. These browsers allow us to offer our customers the highest level of security.

Acceptance of Terms
By using this website, you accept the policies set forth in this Privacy Policy and the terms set forth in the Membership Agreement.

We are happy to provide additional information or to answer any other questions. Please email us at or call us toll free at 1.888.769.7692.
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